To further enhance the record 09 users experience we have produced a number of videos which will guide you round the application, show you how to perform a number of the more common tasks and employ some of the most useful features... You can either access these from this page or, within the contextual setting by clicking the 'Show me' button adjacent to the descriptive passage for that feature or facility.
Navigating your way round the main page...
A quick trip around the main record 09 page showing you how to navigate the page, 'Search', view the 'Charts', playback 'Call Recordings' and navigate through the 'Search' results. |
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How to 'Search' for a call...
How to 'Search' for a 'Call Recording' in record 09. |
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Oak Call Player features...
An example of a 'Call Recording' playback demonstrating the audio quality. ♣ Note: The silver boxes have been added to mask real phone numbers and are not actually part of the record 09 'Search' page... |
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How to put 'Markers' in a 'Call Recording' for subsequent reviewing of the recording content. |
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How to 'Loop' a call excerpt. Very useful if you're trying to listen to an unintelligible passage in a 'Call Recording'. |
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How you can 'Save' a call excerpt as a WAV file. |
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How to mark a 'Call Recording' with a 'Flag' for classification purposes. |
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How to add (freeform) 'Notes' to a 'Call Recording'. |
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How to hide 'sensitive' information in the 'Now Playing' tab with a 'Visualisation', including a few examples of the differing styles of display... |
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This video shows you what the 'Audit' tab in the 'Oak Call Player' does. |
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